Privacy Policy

DOCTORS BARCELONA, owned by MEDVISIT, S.L. (hereinafter, “DOCTORS BARCELONA”) has established this Privacy Policy in order to inform users (hereinafter User singular and Users plural) of treatment and protection that apply to their personal data when they visit and use our website www.doctorsbarelona.com (hereinafter the “Web/Platform”), and demonstrate our ongoing commitment to privacy protection.
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Personal data shall be understood as any numerical, alphabetical, graphic, photographic, acoustic or any other information concerning identified or identifiable individuals.
The collection of personal data, its treatment and subsequent use, are subject to the legislation in force in Spain on data protection, established by the Organic Law 15/1999, of December 13th, Protection of Personal Data (hereinafter LOPD) its development Regulation or any other that may be applicable.
DOCTORS BARCELONA will only be responsible and will guarantee the confidentiality and security, with respect to the personal data that it collects from the User, or that this facilitates through the website.

2. COMPLIANCE

In compliance with the reporting obligations contained in Article 10 of Law 34/2002, of July 11th, Services Information Society and Electronic Commerce (hereinafter LSSI), we inform you that the Web/Platform is ownership of the company MEDVISIT, S.L. (hereinafter, DOCTORS BARCELONA), with CIF B66234949 and established in Passeig dels Til·lers, No. 3, CP 08034 Barcelona, Spain, and registered in the Commercial Registry of Barcelona, Page B-449 048 156 Volume Sheet 44187. You can contact us through the following email address help@medvisit.io.

3. SAFETY MEASURES

In order to provide better service and ensure security, confidentiality and integrity of the personal data it collects, DOCTORS BARCELONA has adopted all the necessary technical and organizational measures, and maintains the security levels of personal data protection in accordance with to the LOPD and its development regulations, avoiding loss, alteration and/or access by unauthorized third parties. DOCTORS BARCELONA undertakes to comply with the duty of secrecy and confidentiality with respect to the personal data contained in the automated file in accordance with applicable legislation.
Specifically, in accordance with current regulations, we inform you that DOCTORS BARCELONA complies with basic security measures.

4. COLLECTION AND PROCESSING OF PERSONAL DATA

All the data that the User provides in the informed sections of the Web/Platform (collected by e-mail and/or by completing the forms of the Web/Platform), will be incorporate into files that are the responsibility of DOCTORS BARCELONA, signed up in the Spanish Data Protection Agency Registry. These data will be treated for the following purposes:

· Register as User of the Web/Platform.
· Management, administration and control of services and products hired through the Web/Platform (provide the services you have requested, answer your communication, respond to your request for information, send you the necessary documentation or requested information).
· Sending commercial or promotional communications (in the event that the User expressly authorizes it at the appropriate time), own or of third-party collaborators of DOCTORS BARCELONA, related, among others, with the products and services offered on the Web/Platform, by letter, telephone, email, SMS/MMS, or other corresponding means of electronic communication.
Your data may also be used for the segmentation of the same, as well as for the conducting of statistics, to know the traffic and use of the Web/Platform by the Users, such as determining their tastes and preferences, to send you promotional information or advertising according to your interests.

5. ASSIGNMENT OF PERSONAL DATA

The User expressly consents DOCTORS BARCELONA to communicate his/her personal data to the doctor providing the services that the User hires through the Web/Platform. In any case, DOCTORS BARCELONA guarantees the safeguarding of the confidentiality and security of Personal Data, having adopted the legally required security measures, which reasonably allow to ensure the protection of your personal data and to avoid loss, misuse, alteration, treatment or unauthorized access thereof.

Moreover, notwithstanding the above provisions, by accepting this Privacy Policy, the User expressly consents that the personal data you provide may be transferred to third companies in the medical sector, for the provision of services the User could have requested.

6. ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION RIGHTS

The User can exercise his/her access, rectification, cancellation and opposition rights by sending a written communication, attaching a copy of his/her national identity document or passport, to the address Passeig dels Til·lers, No. 3, CP 08034 Barcelona, Spain, or by sending an email tohelp@medvisit.io.
The notification shall contain the following information:

– User’s first and last name.
– Petition in which the application is specified.
– Address for the purposes of notifications, date and signature of the user.
– Documents accrediting the request formulated, if applicable.

DOCTORS BARCELONA informs Users that the exercise of these rights is very personal, so only the User can exercise these rights with respect to personal data of which he/she is the legitimate owner. However, in cases where exceptionally admitted, the legal representative of the User may exercise the rights granted to him in the terms set out, provided that he accompanies the aforementioned communication with the supporting document of such representation.
By submitting his/her personal data, the User declares and guarantees that it is accurate, complete, truthful and updated, leaving DOCTORS BARCELONA unharmed from any kind of liability that may arise as a result of a breach of such obligation.
If the User is a minor or disabled, DOCTORS BARCELONA warns of the need to have the consent of their parents, guardians or legal representatives for the communication of their personal data, for which DOCTORS BARCELONA forbids a minor or disable to provide his/her data or use the Web/Platform if they do not have the consent of parents, guardians or legal representatives, not being otherwise DOCTORS BARCELONA responsible for the actions of the child or disabled.
Except in fields where expressly determined otherwise, answers to questions about personal data are voluntary, without the lack of answering said questions implying a decrease in the quality of the services you request. Failure to complete the mandatory fields or providing incorrect data will make it impossible for DOCTORS BARCELONA to provide the requested services.
Likewise, in seeking full transparency in its relationship with the User, DOCTORS BARCELONA informs you of the use in this Web/Platform of other computer mechanisms related to personal data, such as cookies and logs.
Cookies are a message sent by the server to the User’s computer, consisting of text files that are stored in the computer’s memory and collect information on the pages visited, the Internet connection time, etc. Cookies are sent back to the server whenever the User enters that page. This Web/Platform will adapt the managed information and its purpose thereof, as established in Article 22 of the LSSI 34/2002, in accordance with RDL 13/2012 of 30 March.
The purpose of DOCTORS BARCELONA’s cookies is to customize the services we offer, providing information that may be of interest. If you do not want to install a cookie on your hard drive, you can set your computer browser to block them. However, note that, in any case, the quality of the functioning of the Web/Platform may decrease.
Cookies are only associated with an anonymous User and their computer, and do not provide on their own the customer’s personal data, nor can they read data from their hard disk, nor read cookie files created by other providers. You can find out more about the cookies we use, their purpose and other information of interest at the following link: Cookies Policy.
Logs are files stored on the server of DOCTORS BARCELONA that record data on your browsing, and whose primary purpose is to gather information on the operations performed by you. They also allow us to keep providing the services requested, better understand your preferences and offer other services that may suit your tastes. They also help us analyse system performance, locate incidents and problems that may arise and solve them in the shortest possible time.

7. RECOMMENDATIONS TO USERS

DOCTORS BARCELONA recommends Users to use the latest versions of computer programs given the greater security measures incorporated in these.
Likewise, DOCTORS BARCELONA recommends Users to use the security mechanisms within their reach (secure Web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of their data to the extent that is necessary.
DOCTORS BARCELONA reminds Users that the Internet is not always safe, so they must adopt the necessary and appropriate technical measures, in order to avoid the unauthorized processing of their data

8. MODIFICATIONS AND UPDATES
DOCTORS BARCELONA reserves the right to review this Privacy Policy and the possibility to modify this Privacy Policy, in order to adapt it to the rules and case law of application, or to the criteria or recommendations established by the Spanish Data Protection Agency. In such case, it will be communicated to the Users. All this, notwithstanding that Users must regularly check the contents of this Privacy Policy.
This Privacy Policy may also be supplemented by any other clauses or general conditions of access to certain services, if such access involves any field of personal data protection. In any case, these fields shall not apply to personal data, as long as the User does not accept such clauses or statements.

9. SUPPORT
If you have any questions or concerns regarding our Privacy Policy, send us an email to help@medvisit.io, we will be happy to help.